Telephone English : Making An Appointment

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Thank you for phoning Maple Dental Clinic. Sylvia . How can I help you?

Thelma:Hi Sylvia.  Thelma Woods calling. How are you today?
Receptionist:I'm fine Mrs. Woods. How are you?
Thelma:Well, actually, I have a bit of a sore tooth. I was hoping Dr. Morris would have some time to see me this week.
Receptionist:I'm  he's booked this week. I can put you in for 2pm next Tuesday. How does that sound?
Thelma:That would be great.
Receptionist:I'll have to give you the address of our new office.
Thelma:Oh, that's right, you moved.
Receptionist:Yes, we moved downtown. Do you have a ?
Thelma:Could you hold on a  please. ...Okay, go ahead Sylvia.
Receptionist:Okay, we are at 723 Baltic Avenue. Suite 004.
Thelma: spelling that for me?
Receptionist:Sure. That's seven-twenty-three Baltic--B  A as in Alpha, L as in Lima, T as in tango, I as in India, and C as in Charlie. And it's suite zero zero four.
Thelma:Okay great. I'll see you on Tuesday then.
Receptionist:Okay.  calling. See you then.
Thelma:Thanks. Bye.


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