Telephone English : Ordering A Pizza


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Hostess:Pepi's Pizza. How can I  you?
Customer:Hi. I'd like to order a pizza please.
Hostess:Okay. I'll have to transfer your call to our take-out department.  moment please.
Recorded Message:Thank you for calling Pepi's Pizza. All of our operators are busy . Please hold for the next available person.
Take-out Clerk:Thank you for waiting. Naoko . Is this for take-out or delivery?
Customer:Delivery please.
Take-out Clerk:Can I have your name and address please?
Customer:My name is...
Take-out Clerk:Sorry, it's really busy in here. Could you  a little please?
Customer:Oh, sure. This is Angie Smith. My address is number two Front Street.
Take-out Clerk:Is that an apartment or a house?
Customer:It's an apartment. Number seventeen.
Take-out Clerk:Okay. And what would you like to order today?
Customer:I'd like a large pepperoni pizza with mushrooms, olives and extra cheese.
Take-out Clerk:I'm sorry, my English isn't . Could you slow down a little please?
Customer:No problem. That's a large pizza.
Take-out Clerk:Large pizza. Okay.
Customer:And I'd like it with pepperoni and mushrooms.
Take-out Clerk:Pepperoni and mushrooms. Is there anything else?
Customer:Yes, olives and extra cheese please.
Take-out Clerk:Okay. I've .
Customer:Great. And how long will that be?
Take-out Clerk:It will be about thirty minutes, Miss Smith.
Customer:And how much will it cost?
Take-out Clerk:Um--could you please  while I check with the kitchen?
Customer:Don't worry about it. I have to go. I have another call . Thank you. Bye for now.
Take-out Clerk:Okay. Thanks for calling. Bye.



From www.esl.about.com



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